Running a cleaning company means juggling crew schedules, client bookings, last-minute cancellations, and follow-up calls. All while trying to maintain quality and grow your client base. When calls go unanswered or bookings slip through, clients don’t wait around. They call someone else. Outsourcecare handles your inbound calls, appointment scheduling, crew coordination, and client communication. Giving you a professional, always-available support team without the overhead of hiring in-house staff.
Never miss a booking or lose a client to slow response times
Our agents answer every inbound call using your custom scripts, book appointments directly into your scheduling software, and follow up with clients after every service. We cover your phones during business hours, after hours, weekends, and holidays, so no lead ever goes cold and no client ever feels ignored. We work with Jobber, Housecall Pro, ZenMaid, and other cleaning-specific platforms so integration is seamless from day one.
Crew coordination and back-office support done right
Beyond answering calls, we help you coordinate your cleaning crews, confirming schedules, sending reminders to clients, handling rescheduling requests, and managing your CRM.
We also handle client follow-ups after each service to collect feedback, encourage reviews, and offer rebooking, turning one-time customers into recurring clients. Our team becomes the professional front-end of your operation while you focus on delivering great cleans.
Our Services
- Inbound call answering and appointment booking
- Jobber, Housecall Pro, and ZenMaid management
- Client confirmation and reminder calls
- Crew schedule coordination and updates
- After-service follow-up and review collection
- Rescheduling and cancellation handling
- CRM updates and client record management
- After-hours and weekend phone coverage