Privacy Policy
Learn how Outsourcecare collects, uses, and protects your personal information when you use our website and services. Last Updated: April 23, 2026
SECTION 1: INTRODUCTION
Your Privacy Matters to Us
Outsourcecare is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data when you visit our website at outsourcecare.com or use any of our services.
Please read this policy carefully. If you have any questions, contact us directly at [email protected].
SECTION 2: INFORMATION WE COLLECT
What Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Information You Provide:
- Full name and business name
- Email address and phone number
- Service inquiries and messages submitted through our contact form
- Payment and billing information (processed securely through third-party payment processors)
- Any other information you choose to share with us
Information Collected Automatically:
- IP address and browser type
- Pages visited and time spent on our website
- Referring URLs and search terms used to find our site
- Device type and operating system
- Cookie data and usage analytics
SECTION 3: HOW WE USE YOUR INFORMATION
Your Information and How We Use It
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you request
- To send you service updates, invoices, and account-related communications
- To onboard and manage your account with Outsourcecare
- To improve our website, services, and user experience
- To send occasional marketing communications (you may opt out at any time)
- To comply with legal obligations and protect our rights
- To prevent fraud and ensure the security of our systems
We do not sell your personal information to any third party. Ever.
SECTION 4: HOW WE SHARE YOUR INFORMATION
Who We Share Your Information With
We only share your information in the following limited circumstances:
- Service Providers: We may share information with trusted third-party vendors who help us operate our business, such as payment processors, email platforms, and analytics tools. These providers are contractually required to protect your data.
- Legal Requirements: We may disclose your information if required by law, court order, or to protect the rights and safety of Outsourcecare, our clients, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before this occurs.
We do not share, sell, rent, or trade your personal data with advertisers or unaffiliated third parties for their marketing purposes.
SECTION 5: COOKIES
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.
Types of cookies we use:
- Essential Cookies: Required for the website to function properly. Cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant content and measure the effectiveness of our campaigns.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
SECTION 6: DATA RETENTION
How Long We Keep Your Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Contact form submissions: Retained for 2 years
- Client account data: Retained for the duration of the service relationship plus 3 years
- Payment records: Retained for 7 years as required by financial regulations
- Website analytics data: Retained for 26 months
When your data is no longer needed, we securely delete or anonymize it.
SECTION 7: DATA SECURITY
How We Protect Your Information
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. These measures include:
- SSL encryption on all web traffic
- Restricted internal access to personal data on a need-to-know basis
- Secure third-party payment processing (we do not store credit card details)
- Regular security reviews and monitoring
No method of transmission over the internet is 100% secure. While we take every precaution, we cannot guarantee absolute security.
SECTION 8: YOUR RIGHTS
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate or incomplete data
- Deletion: Request that we delete your personal data, subject to legal obligations
- Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in any email we send
- Data Portability: Request your data in a structured, machine-readable format
- Objection: Object to how we process your data in certain circumstances
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
SECTION 9: THIRD-PARTY LINKS
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
SECTION 10: CHILDREN'S PRIVACY
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected] and we will delete it promptly.
SECTION 11: CHANGES TO THIS POLICY
How we Change our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
SECTION 12: CONTACT US
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: [email protected]
- Phone: +1 (347) 395-3578
- Address: 117 S Lexington St STE 100, Harrisonville, MO 64701
- Hours: Monday to Friday, 9AM to 6PM EST (support available 24/7)
Making a complaint
If you are not satisfied with the response, please contact us at [email protected] with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.